Installation of ADE POS System for Prime Wellness Pharmacy – Annex

We recently completed a full installation of the ADE POS system at the annex branch of Prime Wellness Pharmacy — a project that balanced technology, workflow optimisation, and staff training to deliver a seamless, high-performance retail experience.

Understanding the Needs

Prime Wellness Pharmacy’s annex needed a modern solution that could handle:

• High‐volume daily transactions with minimal manual input

• Accurate stock tracking across multiple product types including medicines, supplements and over-the-counter items

• Faster customer checkout without compromising regulatory controls

• Clear reporting to support business growth and decision-making

Traditional cash registers and standalone software had started to become a bottleneck — slowing down sales, creating inventory mismatches, and making it harder to scale.

Solution & Implementation

We delivered a tailored ADE POS solution that included:

• A central terminal at the payment counter, integrated with barcode scanning, receipt printing and cash drawer management

• A dedicated workstation in the back-office for inventory, purchase orders and reports

• Connected hardware (barcode scanner, label printer, customer display) to speed up service at the point of sale

• Secure setup, user roles and permissions to ensure compliance with pharmacy standards

• Data migration from the old system into ADE POS, so current stock levels and customer records remained intact

On-Site Work & Training

Over the course of the installation, our team:

1. Prepared the site, positioned hardware optimally, ensured power connectivity and network reliability.

2. Installed and configured the ADE POS software, aligned with Prime Wellness’s pricing tiers, discount rules and product categories.

3. Trained staff on daily operations: scanning, check-out, refund/return handling, generating reports, and best-practice till reconciliation.

4. Tested thoroughly with live transactions (without affecting actual sales) to confirm compatibility and performance.

5. Launched officially, and then provided follow-up support to ensure the team felt confident and the system ran smoothly.

Results & Benefits

Since going live at the annex branch, Prime Wellness Pharmacy has experienced:

• Quicker customer service — shorter queues at peak hours

• Better stock visibility — fewer out-of-stock surprises and more accurate re-ordering

• Improved operational transparency — management now receives regular digital reports rather than manual spreadsheets

• A strong foundation for expansion — the ADE POS system is scalable and ready for additional branches or product lines.

Thank You to the Prime Wellness Team

We’d like to extend our sincerest thanks to the entire Prime Wellness Pharmacy team for their partnership, cooperation, and commitment to success. It’s been a pleasure to work together and deliver a solution that supports their mission of providing excellent healthcare and retail experience in Ghana.